The French? Really? On the surface, French customer service seems like an oxymoronic concept. Every culture has its code for unlocking customer service. If you use the code, you get better treatment. In the U.S. as you walk the aisles of a grocery store looking for Grey Poupon, what do you say to the clerk in the aisle if you need help? You say “Pardon me” (if you’re in the commercial), or “Excuse me Read More...
Where does innovation come from? The New Yorker recently featured an article on the topic of great white sharks. Giant, roaming hunting machines; white sharks have survived basically unchanged for hundreds of millions of years. They prowl the oceans alone covering thousands of miles. Because these sharks are such solitary creatures, there are still many things we have yet to learn about them Read More...
Les Halles, pronounced 'Lay All', the pedestrian shopping district in the middle of Paris, is just east of the Louvre palace. In the 17th century, when the Louvre was the monarchial palace in France, the king being French, and king, demanded a food market near the Louvre so fresh produce and meat would be available for the palace chefs Read More...
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